Frequently Asked Questions
What is your cancellation policy?
We understand that plans can change. If you need to cancel or reschedule your auto detailing appointment, we kindly ask for at least 24 hours' notice.
Q: How long does a typical detail take?
A: Depending on the service, detailing can take anywhere from 1 to 5 hours. Ceramic coatings or full interior + exterior packages may take longer.
Q: Do you offer mobile detailing services?
A: Yes! We come to you with all the equipment and products needed — all we need is access to water and power (if required).
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. Other regional payment options may also be available at checkout. Cash and check also accepted.
A: What should I do to prepare for my appointment?
A: Please remove personal belongings and valuables from your vehicle to ensure a thorough and efficient service.
Is my payment information secure?
Absolutely. We use advanced encryption technology to ensure your payment details are safe and protected at all times.
How many miles do you service?
We service 25 miles from Richmond. We can service further out than Richmond VA for an additional fee.